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FAQ

Distribution

I tried looking for Peater in Whole Foods Market, but he wasn’t there. Are you in stores?

Thanks for keeping an eye out for our cookies! We aren’t in stores yet because getting into retail distribution is not one of our top priorities now. We’d much prefer to be online so that we can pass on any savings directly to you - instead of having them be eaten up by the chain of distributors and brokers.

That said, if you know of any independent retailers who would like to carry our cookies, or if you'd like our cookies in your office or at an event, please email our V.Pea. of Sales at taylor@greenpeacookie.com!

Do you support international orders?

Not at the moment. Green Pea Cookie is now only for sale in USA.

Are you in Singapore?

We have paused operations in Singapore for the time being as we work on trying to make Green Pea Cookie a peanomenon here in the USA!

What's your refund & return policy?

Unless you were promised a refund for your Kickstarter donation long ago, we can’t support refunds! But let us know if you have an issue. We’ll always try to make it right. As for returns, if you don’t want your cookies, we recommend you share them with someone else :) We have enough!

I still have questions! How do I contact you?

If you want to talk to Peater or the Pea Family - join our Facebook Group! It’s a place full of happeaness and we reply in lightning spead.

For sales enquiries, please contact our V.Pea. of Sales at taylor@greenpeacookie.com. Otherwise, you can use the form on our contact us page. We’d be peased to hear from you!

 

Product

I thought you said Green Tea Cookie.

I didn’t, but they do go well with wine, tea and ice cream.

Are they vegan?

Yes. All of our cookies are certified vegan, at vegan.org. Peater the Original Green Pea Cookie has written for their blog too :)

I just ordered cookies! When will I receive them?

You should get an email when your cookies ship, and then you should receive them within a week. We ship as often as we can -- let us know if you need them in a haste.

I thought these were gluten free!

They aren’t! We found out that gluten was divine! However, we do have a gluten free version of our original cookie, which tastes almost exactly the same… just a little more crumbly. Check out Peater Without Gluten.

What is the shelf life of your cookies?

Our cookies are peaternal! Just kidding - if you store them unopened in their original packaging, in a cool and dry environment, our cookies will still taste good for at least 9 months. Once they are opened, store them in an airtight container and they should taste fresh for at least a month.

If you want to know why our cookies stay fresh for so long, without the use of preservatives, read our blog here.